Models and files
Models
15 a month, up to 3 over 150 MB
1 model
File size
Up to 300 MB each, 5 GB a month in total
Up to 300 MB
Users
Unlimited, no per-seat licence
Over the allowance
Going over does not stop your work and is not charged extra (fair use); if you often go past a monthly limit (15 models, 3 over 150 MB, 5 GB), we get in touch to agree a larger plan
Buy another model, or switch to monthly at any time
A new revision of the model
Counts as one model
A new purchase
Running the same file again
Counts as one model
Free re-run of the same file when we improve the product (fair use)
Cancelling and refunds
Cancel any month; it ends when the paid period closes
Full refund within 14 days if not yet processed
Your format and support
Your client’s MTO template
Set up by us in the first month
Standard template. Client templates come with the monthly plan.
New templates or system types
Up to 2 a year, set up by us
Named contact
A named contact for your team
Help
With odd models and questions about your numbers
Roadmap review
Quarterly; you help pick what gets built next
Price
Changes only with 30 days’ written notice